Support

The fastest way to reach a real person is email: support@onlyafterhours.com. We usually reply within a day. Include your handle and, for anything about an order, your reference code — it helps us find you fast.

Find an event on Tonight, tap Get tickets, choose your tier, and pay by card or mobile banking on the secure payment page. Your ticket lands in your wallet the moment the payment confirms.

Before your first ticket can be scanned at the door, you verify once: your name, phone number, a government ID, and your Instagram handle. This is used only to match you to your ticket at the gate — it’s never shown to other users or used for advertising.

Crews are private, member-only spaces — but if someone posts something that doesn’t belong there, email support@onlyafterhours.com with the crew name and what happened. We review every report, and we can remove messages and members.

If you’ve paid but your ticket hasn’t appeared after a few minutes, email us with your reference code — and the transaction ID from your payment receipt if you have it — and we’ll trace it.

You can delete your account and its data anytime from /account/delete — no need to email us first.